Overview
This programme covers all areas of hotel operations that will help students master a wide range of core functions like front office and housekeeping operation and management, banquet and event management, basic food and beverage operations and management functions in hotel. Through their studies, students will see many opportunities, including meetings, incentives, conventions and exhibitions (MICE) industry, ecotourism, entrepreneurships, food and beverage as well as room divisions.
About the Programme
Assessment
Assessment is in the form of presentations, quizzes, tests, mid-term and final examinations, assignments, projects, research reports and a dissertation.
Entry Requirements
Academic Requirements
​SPM
Pass SPM with minimum 3 credits (C)
O-Level
Minimum 3 credits (C)
​UEC
Pass UEC with minimum 3 credits (B)
Hospitality related Certificate, SKM (MQF Level 3)
Pass Level 3 in related course and pass SPM with at least 1 credit
​Polytechnic Certificates
Pass
​Other qualifications deemed equivalent to SPM/O-Level by Malaysian Qualifications Agency
Minimum overall average of 50%
English Language Requirements
For Local Students
MUET
Band 2
SPM English
Grade B+
UEC English Language
Grade A2
TOEFL IBT
30-31
IELTS
4.0
1119/O-Level/IGCSE
Grade C
Cambridge English Qualification Test / Linguaskill
140
Pearson Test
36
CEFR
B1 (with at least 2 skill at B1)
For International Students
Cambridge Linguaskill
140
IELTS
4.0
Cambridge English Qualifications and Tests
140
TOEFL IBT
30-31
Pearson Test of English
36
MUET
Band 2
CEFR
B1 (with at least 2 skill at B1)
1119/O-Level/IGCSE
Grade C
- In the event that the English language requirements are not met, applicants will be required to take the Basic English and English Foundation for in-sessional academic enhancement concurrently with the programme.
- Applicants who have an academic qualification from a higher learning institution which uses the English Language as a medium of instruction may be granted an exemption from the University English Language requirements.
Courses Offered
- Culinary Essentials
- Sanitation, Safety and Hygiene
- Customer Service
- Introduction to Tourism and Hospitality Industry
- Food and Beverage Service
- Housekeeping Operation and Management
- Hospitality and Tourism Communication
- Front Office Operation and Management
- Industry Placement I
- Pastry and Bakery
- Introduction to Accounting
- Introduction to Management
- Food and Beverage Management
- International Cuisine
- Computing Studies
- Fundamentals of Marketing
- Eco Hospitality
- Introduction to Human Resource Management
- Cross Cultural Studies
- Banquet and Events Management
- Hospitality and Tourism Law
- Entrepreneurship
- Hospitality and Tourism Economics
Elective (Choose One)
- Introduction to Foreign Languages in Hospitality Industry (Japanese, German, Mandarin, Korean, or French)
- Industry Placement 2
For Malaysian students:
- Appreciation of Ethics and Civilisations
(Penghayatan Etika dan Peradaban)
For foreign students:
- Communication in Bahasa Melayu 2
(Bahasa Melayu Komunikasi 2)
Career Opportunities
Students may expect to be employed by:
- Front Office Manager
- Executive Housekeeper
- Restaurant Manager
- Sales Executive
- Training Executive
- Human Resources Executive
- Purchasing Executive