Why this course
The programme instils students with the basics of hotel management and equips them with expert knowledge on the hotel industry for future roles in managerial positions.
Students also gain effective training for mid-level management in various areas, a skill set that is attractive among future prospective employers.
Course information
Entry Requirements
- A pass in Sijil Pelajaran Malaysia (SPM) with at least a credit in three (3) subjects
- A pass in Sijil Tinggi Pengajian Malaysia (STPM) with a minimum grade of C (GP 2.0) in any subject
- A pass in Sijil Tinggi Agama Malaysia (STAM) with a minimum grade of Maqbul (passed)
- Having a Sijil Kemahiran Malaysia (SKM) Level 3 in a related field;
- A certificate (Level 3, MQF) in a related field with a minimum CGPA of 2.00
Course Structure
- Bahasa Kebangsaan
- Basic Academic Reading & Writing
- Beverage Operation
- Customer Service in Hospitality
- Effective Communication Skills/Principles of Moral & Ethics
- Essential Business Communication Skills
- Event Management
- Family Institution/The Precepts of Islam/ Creative & Problem Solving
- Financial Accounting
- Food & Beverage Management
- Food Sanitation
- Foreign Language- Mandarin 1
- Front Office Operation
- Hospitality & Tourism Marketing
- Hospitality Cost Control
- Hotel Lodging Management
- Housekeeping Operation
- Industrial Training
- Introduction to Bakery & Pastry Skills
- Introduction to Culinary Skills
- Introduction to Hospitality & Tourism
- Meeting, Incentive, Conventions & Exhibitions
- PC Competency
- Pengajian Malaysia 2 (For Malaysian)/ Bahasa Melayu Komunikasi 2 (For International)
- Principles of Management
- Principles of Marketing
- Reading, Vocabulary & Grammar
- Safety & Security in Hospitality Industry
- Social & Human Skills Project
- Theory of Food
Career Prospects
- Public Relations
- Marketing & Sales
- Restaurants
- Guest Relations
- Corporate Events
- MICE
- Hosting
- Business Development
Programme Learning Outcome
Diploma in Hotel Management:
- To apply knowledge to carry out operational tasks and basic systems in the various departments in hospitality.
- To apply professional ethics and values in providing services in hospitality industry.
- To practice teamwork ability, interpersonal and social skills in hospitality industry.
- To solve hotel operational problems through the effective use of various professional communication channels and technologies in written, verbal and visual modes.
- To apply knowledge and skills learnt for professional development in hospitality industry.
